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Dandara Living

Facilitating Efficient Utility Management for Dandara Living with Helpthemove

About Dandara Living (Manchester)
Dandara Living is a reputable Build to Rent operator managing a substantial portfolio of apartment buildings for private owners.

The Challenge
Facing the daunting task of managing utilities for a large number of apartments, Dadara Living identified a need for an efficient, streamlined solution to handle these responsibilities.

Discovering Helpthemove
Helpthemove was introduced to Dandara Living by their Managing Director, who recognised the potential advantages of the service. Convinced by the utility management solution proposed by Helpthemove, the team opted to integrate the service from the outset of their operations.

The Helpthemove Solution
Helpthemove, with its unique relationships with utility providers such as SSE/OVO, offered a solution that ensured residents’ utilities were in good hands. Further enhancing the service, Helpthemove provided a user-friendly dashboard for quick and easy data input.

Results and Impact
While the exact time savings are difficult to quantify due to Helpthemove’s integration from the inception of Dandara Living’s operations, the team acknowledges significant efficiencies. The need for direct communication with utility companies has been significantly reduced, enabling the team to dedicate more time to other essential business operations.

The direct, responsive support from the Helpthemove team also proved invaluable, enabling swift resolution of complex issues.

The partnership with Helpthemove has provided Dandara Living (Manchester) with an efficient, professional utilities management solution. The positive collaboration showcases Helpthemove’s commitment to tailored, client-specific services, enabling businesses to focus more on their core operations.

Vicky Robinson, City Operations Manager at Dandara Living (Manchester), said: “Helpthemove has proven to be an invaluable partner in managing utilities for our numerous apartments. The streamlined process, enhanced by their strong relationships with utility providers and a user-friendly dashboard, has significantly improved our efficiency. Additionally, the dedicated and responsive support team, particularly Ayesha and Karl, have been instrumental in resolving complex issues swiftly and effectively.”

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