“Helpthemove have been beneficial in helping One Housing with our ultimate goal of reducing void turnaround times and being able to input data immediately after visiting one of our voids, be it on a computer, tablet or mobile phone. This has helped a lot as it frees up staff member’s time thus creating a more productive team.
The online system is user friendly being very simple to navigate and upload the properties for each change of tenancy.
The Helpthemove team are quick to get in touch if data has been sent across and they cannot locate the meter. They are also quick to source any information that may have been missed out. Helpthemove will respond within 24 hours for a debt clearance request.
We have found the team to be helpful when handling queries. The staff are friendly and if anything needs further investigation, they will do this and get back to us very quickly.”