Who are Helpthemove?

Hi, thanks for checking out our service.

If you work in the letting space and ever find yourself wishing there were more hours in the day, you’re in the right place!
A few years ago, after speaking to friends who ran businesses in lettings, Stephen identified a problem, and thus an opportunity.

Helpthemove was established to save agents time. Not only does the business model provide a solution to streamline work processing, but it also incorporates a way to monetise the administrative tasks that agents are already doing, via a pioneering energy switch model.

Since, starting up in 2014, we’ve become one of the fastest growing utility management solutions in the market. Servicing 1000+ letting agents, social housing associations and PRS organisations with combined housing stock of 600,000+ properties nationwide.

We put service and meeting our clients’ needs at the core of our business goals. Don’t just take our word for it, take a look at what our clients have to say…


“Our Company have been using Helpthemove for over one year now. The main purpose for us using the service was to save time on having to phone individual utility companies.  I have found I save on average at least 20 minutes per property. This is a huge benefit whilst working in a busy Letting office. The system is easy to use. Backed up by efficient and friendly staff. Generating revenue is an added bonus. I would highly recommend using Helpthemove.”

Remax Lettings – Glenrothes

“Helpthemove have been fantastic in orchestrating our move in and move outs. They liaise with our utility suppliers and the council to make this process much smoother and remove a lot of admin work for us. Nothing is too difficult for the team to jump in and help out with.”

CityZEN Property Management Ltd

“Genesis was looking for a seamless service which would cut down on the time spent by our officers in resolving utility issues which in turn delayed the completion of work to our void properties.

Helpthemove have proved to provide excellent support to resolving the issue mentioned above. Importantly they are proactive in recommending and implementing changes that improve the service which they provide to Genesis.

We particularly appreciate the fact that we can approach Helpthemove any time we have a problem or require advice.

Calls and emails are always returned promptly and problems are dealt with swiftly.
Tag codes which previously took weeks to obtain can now be provided within 24 hours.
We would be happy to recommend anyone else to use Helpthemove.”

Genesis Housing Association