Last week, Dan French, Head of Customer Growth and Account Development at Helpthemove and Alistair Carruthers, Enterprise Business Development Manager at Helpthemove joined Nick Kyprianou, Director of Property Management from Kinleigh Folkard & Hayward for a webinar hosted by Propertymark to discuss the reality of managing voids at scale under the Renters’ Rights Act 2026. With the Act now in full effect, the conversation focused on practical solutions for organisations looking to improve their processes within the new landscape.
The panel began by discussing the end of the safety net provided by fixed-term tenancies. For years, large-scale portfolios relied on predictable end dates to manage their workflows efficiently. As Dan and Alistair explained, the mandatory transition to periodic tenancies means organisations can no longer rely on the calendar; instead they must move towards rapid and compliant turnovers that can happen at any time throughout the year.
The group explored how void processes can be restructured to mitigate the risks of a more heavily regulated private rented sector. Key themes included:
To bring these strategies to life, the team shared a practical case study involving a partnership between Helpthemove and KFH, a major residential provider managing a portfolio of more than 2,000 units.
By examining real-world data and workflows, the session demonstrated how high-volume providers are successfully navigating these changes. Showing that with the right technology and processes in place, the shift to periodic tenancies can create an opportunity to streamline the entire management lifecycle.
The traditional, predictable landscape is gone and has been replaced by a new standard of professionalism. Those who adapt their operational blueprints now will be best positioned to thrive in this more regulated era.
Missed the live session? Click below to view the recording now, and keep an eye out for more insights into the Renters’ Rights Act 2026, or get in touch to find out how we can help you master your void processes.
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